Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase on Glowbear.com (hereinafter referred to as the “Site”).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

- **Cookies**: Here is a list of cookies we use. We list them so you can choose whether to remove them or not.

- `_session_id`, unique token, sessional: Allows Shopify to store information about your session (referrer, landing page, etc).

- `_shopify_visit`, no data held, Persistent for 30 minutes from the last visit: Used by our website provider’s internal stats tracker to record the number of visits.

- `_shopify_uniq`, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits to a store by a single customer.

- `cart`, unique token, persistent for 2 weeks: Stores information about the contents of your cart.

- `_secure_session_id`, unique token, sessional.

- `storefront_digest`, unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access.

- **Log Files**: Track actions occurring on the Site and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.

- **Web Beacons, Tags, and Pixels**: Electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential fraud or risk; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and, generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:

- FACEBOOK: https://www.facebook.com/settings/?tab=ads

- GOOGLE: https://adssettings.google.com/authenticated?hl=en

- BING: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below. Additionally, if you are a European resident, please note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 15.

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email